Helping organizations achieve performance results through the development of their people, processes and management systems.

Training


Your organization’s continued success and improvement depends on contemporary knowledge and best practices. Our workshops are current, forward looking and customized to your organization’s needs. We save your personnel time by training at your facility.

ISO 9001:2008 Executive Overview >>
ISO 14001:2004 Executive Overview >>
ISO 9001:2008 Internal Audit Training >>
Process Mapping >>

 

ISO 9001:2008 Executive Overview

Overview
In less than a generation ISO 9000 has become the universally recognized Quality Management Standard. Being certified has allowed companies to expand into new markets and be recognized as a preferred supplier of products and services.

The ISO 9001:2008 Executive Overview provides a firm understanding of the requirements of the ISO 9001:2008 standard. Using plain language and group discussions, this one-half day workshop helps you develop a hands-on understanding to facilitate the implementation of a good quality management system.

Benefits

Who should attend?
This course is intended for employees or individuals who would like to learn and understand the ISO 9000 series of standards, including:

Learning Objectives

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ISO 14001:2004 Executive Overview

Overview
ISO 14001:2004 is a voluntary international standard designed to assist organizations in reducing their negative environmental impact. This workshop describes how organizations can use this standard as a framework to develop their own environmental management system and improve environmental performance. It is designed for individuals seeking a basic understanding of the ISO 14001:2004 standard and related clauses.

The ISO 14001:2004 Executive Overview provides a good understanding of the requirements of the ISO 14001:2004 standard. Using plain language and group discussions, this one-half day workshop helps you develop a hands-on understanding to facilitate the implementation of a good environmental management system.


Benefits

Who should attend?
This course is intended for employees or individuals responsible for developing and implementing the Environmental Management System, including:

Learning Objectives

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ISO 9001:2008 Internal Audit Training


Overview
Internal Operational Audits are essential to understanding and improving your system, processes, procedures and minimizing risk in today’s business and legislative environment. Auditing provides that practical assurance that you are maximizing the benefits of implementing a quality management system.

This practical three-day course provides an overview of the ISO 9000 standard and the theory of auditing techniques. Your audit team will review step-by-step details for each stage, taking auditing from theory to practice. The team will use your own procedures to develop the audit checklist and conduct an actual mini-audit with coaching guidance and feedback to improve confidence and results. Customized training can be provided to organizations requiring internal audits that may not be currently registered to the ISO 9001:2008 standard, but have documented procedures.

Benefits

Who should attend?
This course is intended for employees or individuals who are involved in the auditing and improvement processes or requirements within a management system.

Learning Objectives

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Process Mapping

Overview
When it’s time to renew your system and strike a balance between resources and people, knowing how the work is currently done is the first step. Process Maps visually display how people work and interact with each other, their suppliers, and their customers or clients, both internally and externally.

Some organizations use it as a tool for writing procedures. Others use it as a baseline for understanding the process and eliminating non-value added steps. This one day workshop will use both general examples and teams can work on specific organizational procedures. This course can be extended and customized to coach your team to map all your major organizational procedures.

Benefits

Who should attend?
This course is intended for employees or individuals involved in the development, implementation, management or improvement of processes or documents within a management system, including:

Learning Objectives

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